Investigation of the multi-component ergonomics intervention effects on improving musculoskeletal outcomes and speech communication: A case study in open-plan offices.

BACKGROUND: Office workers are at high risk of developing musculoskeletal symptoms (MSS) due to improper workstations. Open-plan bank office employees must communicate with bank clerks properly and perform financial activity precisely, but noise is a factor that disrupts their communication. Therefore, MSS and annoying noise are two of the main problems in open-plan offices. OBJECTIVE: This study evaluated the effects of a multi-component intervention involving individual (employee ergonomics training) and physical (improvements in workstation design and work environment) ergonomic factors on musculoskeletal outcomes and speech communication in open-plan environments. METHODS: A preliminary survey was carried out to investigate the overall ergonomics problems, the tasks and time analysis, workstations setup, the prevalence of MSS (Nordic Musculoskeletal Questionnaire), physical discomfort (Visual Analogue Scale [VAS]), and posture (assessed by Rapid Upper Limb Assessment [RULA] method), environmental status (measurement of noise), and speech intelligibility (assessed by Speech Interference Level [SIL] method based on ISO 9921). The multi-component interventions were performed afterward based on the data collected. A baseline assessment and a 9-month follow-up assessment were conducted. RESULTS: The results showed a significant decrease in the prevalence of musculoskeletal complaints (shoulders, elbows, and low back), physical discomfort, and awkward working postures after the intervention. A considerable improvement was also found in speech intelligibility post-intervention. The post-intervention questionnaire survey also indicated that employees generally favored the redesigned workstations. CONCLUSION: The results support the effectiveness of implementing multi-component interventions in open-plan bank offices to improve musculoskeletal complaints and speech communication.

Application of Social Network Analysis to Major Petrochemical Accident: Interorganizational Collaboration Perspective.

OBJECTIVE: Crisis management in major accidents requires the collaboration among different organizations. One of the most important problems of crisis management is the lack of coordination between executive organizations. The aim of this study was to examine the structural characters and problems of interorganizational network during crisis in the petrochemical industry and provide solutions to achieve the highest performance in crisis management. METHODS: The organizations involved in crisis management were identified through interviews and questionnaires. Gephi (0.9.1) software was used to examine interorganizational relationships. RESULTS: In this study, the crisis management team consisted of 25 public and private organizations and non-governmental organizations. The highest betweenness centrality was observed in Crisis Management of Provincial Government (CMPG) (142.16) and Fire Department of Petrochemical Complex (FDC) (89.3). The highest closeness centrality was observed in FDC (0.77), CMPG (0.7), Shazand Governorate (0.7), and Crisis Management of University of Medical Sciences (0.7). CONCLUSIONS: Coordination between organizations plays an important role in crisis and emergency management, and social network analysis helps identify strengths and weaknesses of organizations involved in crisis management, overcome those weaknesses, and consequently achieve the best performance in crisis management.

Combined effects of noise and air temperature on human neurophysiological responses in a simulated indoor environment.

The aim of the present study was to evaluate the combined effects of noise and air temperature on the human body neurophysiological responses. This study was conducted on 35 male students, who were exposed to four different air temperatures (18 °C, 22 °C, 26 °C, and 30 °C) and two noise levels (55 dBA and 75 dBA) in eight sessions in a simulated indoor environment. The mean values of accuracy and time of response to stimuli in N-back test as well as neurophysiological responses were measured. In the studied experiment configurations, with increasing air temperature and noise, the working memory and neurophysiological responses were disturbed. The results indicated the significant effect of noise on working memory, as compared with that of air temperature. The effects of air temperature on heart rate, respiratory rate as well as theta and alpha bands were more significant than the impact of noise. The combined effects of noise and air temperature were more significant than the influence of each of them alone. In the presence of high noise levels, the increase in air temperature did not worsen the response accuracy. However, in the presence of high noise level, the rise in air temperature aggravated the mean value of neurophysiological responses. Overall, noise has a greater effect on working memory, while the air temperature can disturb neurophysiological responses in a more profound way.

Design and evaluation of an ergonomic chair for near-ground welding based on muscle activity and usability.

BACKGROUND: Work-related musculoskeletal disorders (WMSDs) are one of the major problems in industrial societies. Awkward postures in theworkplace are considered as a main reasons for these disorders. Therefore, the study and investigation of postures to improve them (in the workplace) have a significant role in appropriate intervention. OBJECTIVE: This study aimed to design an ergonomic chair for near-ground welding operations and evaluate its impact on the electromyography (EMG) activity of a select group of lower limb muscles. METHODS: The EMG activity of lower limb muscles was measured in eight postures consisting of three postures identified via observing welders at work, and five on-chair postures suggested for chair use during welding. The usability of the designed chair was evaluated through the use of the System Usability Scale (SUS). RESULTS: The results showed that the suggested on-chair postures had significantly lower mean muscle activity compared with the identified postures (p < 0.001). Among the identified postures, kneeling posture had the lowest mean muscle activity (p < 0.01), still significantly higher than the mean activity of the on-chair postures (p < 0.001). Applying a 15° slope to the seat pad led to a decrease in muscle activity and an increase in usability score. The usability score of the chair was acceptable in all postures except KCC-90 posture. CONCLUSIONS: Using a suitable chair or support for different work postures can prevent detrimental muscle activities during work and the development of musculoskeletal disorders caused by intense muscle activity due to awkward postures.

Validity and reliability of the Persian version of the Dutch musculoskeletal questionnaire.

Background: Dutch Musculoskeletal Questionnaire (DMQ) is used to examine physical and environmental risk factors and to identify high-risk groups for exposure to the risk factors of musculoskeletal disorders at workplace. The aim of this study was to develop the Persian version of the DMQ and to assess its psychometric properties. Methods: This study was conducted on 212 employees of Gas Transmission Company. Using a standard forward-backward translation procedure, the English version of the questionnaire was translated into Persian and culturally adapted. Content validity was established by 10 expert opinions. The intraclass correlation coefficient (ICC) was used for the statistical analysis of reproducibility. Kuder-Richardson-20 was used for internal consistency and confirmatory factor analysis for structural validity. Results: This study revealed high internal consistency and good test-retest reliability for the Persian version of the questionnaire. The means of the content validity ratio (CVR) and content validity index (CVI) for the total 35 items of the questionnaire were 0.96 and 0.91, respectively. The internal consistency of the factors was satisfactory, ranging from 0.83 to 0.88. Confirmatory factor analysis confirmed the existence of 7 factors in the questionnaire and an acceptable fit for the Persian version of the DMQ. Conclusion: The Persian version of the DMQ has acceptable psychometric properties. Thus, it can be used as a valid instrument to assess workload and to identify high-risk groups of musculoskeletal disorders at workplace.

The impact of indoor air temperature on the executive functions of human brain and the physiological responses of body.

Background: This study aimed to investigate the effect size (ES) of air temperature on the executive functions of human brain and body physiological responses. Methods: In this empirical study, the participants included 35 male students who were exposed to 4 air temperature conditions of 18°C, 22°C, 26°C and 30°C in 4 separate sessions in an air conditioning chamber. The participants were simultaneously asked to take part in the N-back test. The accuracy, electrocardiogram (ECG) signals and the respiration rate were recorded to determine the effect of air temperature. Results: Compared to moderate air temperatures (22°C), high (30°C) and low (18°C) air temperatures had a much more profound effect on changes in heart beat rate, the accuracy of brain executive functions and the response time to stimuli. There were statistically significant differences in the accuracy by different workload levels and various air temperature conditions(P<0.05). Although the heart beat rate index, the ratio between low frequency and high frequency (LF/HF), and the respiratory rate were more profoundly affected by the higher and lower air temperatures than moderate air temperatures (P<0.05), this effect was not statistically significant, which may be due to significant reduction in the standard deviation of normal-to normal intervals (SNND) and the root of mean squared difference between adjacent normal heart beat (N-N) intervals (RMSSD) (P>0.05). Conclusion: The results confirmed that the unfavorable air temperatures may considerably affect the physiological responses and the cognitive functions among indoor employees.Therefore, providing them with thermal comfort may improve their performance within indoor environments.

Effects of light intervention on alertness and mental performance during the post-lunch dip: a multi-measure study.

Disrupting sleepiness and fatigue during the post-lunch dip by environmental factors may result in a decrease in human errors and accidents, and enhance job performance. Recent studies have shown that both red white light as well as blue white light can have a positive effect on human alertness and mental functioning. In the present study, the light intervention was evaluated for its effectiveness on alleviating the post-lunch dip. Twenty healthy volunteers experienced 117 min of four light conditions preceded by a 13-min initial dim light while performing a continuous performance test (CPT) and undergoing recording of the electroencephalogram (EEG): blue-enriched white light (12,000 K, 500 lx, BWL), red saturated white light (2,700 K, 500 lx, RWL), normal white light (4,000 K, 500 lx, NWL), and dim light (<5 lx, DL) conditions. Other outcome measures were subjective sleepiness, mood, and performance tests (working memory, divided attention, and inhibitory capacity). We found that exposure to both BWL and RWL conditions decreased the lower alpha-band power compared to the NWL and DL conditions. No significant differences were observed in subjective sleepiness and mental performance during sustained attention, working memory, and inhibitory capacity tasks between NWL, RWL, and BWL conditions. The present findings suggest that both RWL and BWL, compared to NWL condition, can improve the physiological correlates of alertness in EEG measurements. However, these changes did not translate to improvements in task performance and subjective alertness.

Field Study of Effects of Night Shifts on Cognitive Performance, Salivary Melatonin, and Sleep.

BACKGROUND: Night shift work is associated with many problems such as sleep deprivation, sleepiness, decreased cognitive performance, increased human errors, and fatigue. This study set out to measure cognitive performance, melatonin rhythms, and sleep after different consecutive night shifts (7 vs. 4) among control room operators (CORs). METHODS: The participants included 60 CORs with a mean age of 30.2 years (standard deviation, 2.0) from a petrochemical complex located in Southern Iran. Cognitive performance was assessed using the n-back task and continuous performance test. To evaluate melatonin, saliva was collected and tested by enzyme-linked immunosorbent assay. To assess sleep and sleepiness, the Pittsburgh Sleep Quality Index and Karolinska Sleepiness Scale were used, respectively. RESULTS: Individuals who worked 7 consecutive night shifts had a significantly better cognitive performance and sleep quality than those who worked 4 consecutive night shifts. However, salivary melatonin profile and sleepiness trend were not affected by shift type. CONCLUSION: The main duty of CORs working night shifts at the studied industry included managing safety-critical processes through complex displays; a responsibility that demands good cognitive performance and alertness. It is suggested that an appropriate number of consecutive night shifts in a rotating shift system should be planned with the ultimate aim of improving CROs performance/alertness and enhancing safety.

Upper trapezius fatigue in carpet weaving: the impact of a repetitive task cycle.

INTRODUCTION: Shoulder disorders are one of the most prevalent musculoskeletal disorders among carpet weavers. The most important cause of these disorders is muscle fatigue. The aim of the present study is to investigate the effect of carpet weaving characteristics on upper trapezius (UTr) muscle fatigue during a task cycle. METHOD: In this cross-sectional study, 9 women and 3 men participated. During an 80-min cycle of carpet weaving, a times-series model was applied to assess electromyography amplitude and frequency changes. RESULT: According to the joint analysis of electromyogram spectrum and amplitude method, the participants experienced 0% force decrease, 0.9% recovery, 18% force increase and 72% fatigue in the left UTr. Furthermore, the rates of force decrease, recovery, force increase and fatigue in the right UTr were 18%, 18%, 18% and 45%, respectively. Fatigue in the right and the left UTr was reported to be the dominant state during one carpet weaving task cycle. CONCLUSION: Task cycle appears to have a significant impact on UTr fatigue in participants, and UTr fatigue can be considered a serious risk factor in shoulder musculoskeletal disorders. Hence, further studies should focus on better workstations and work-rest periods during various subtasks.

The effect of artificial smoke compound on physiological responses, cognitive functions and work performance during firefighting activities in a smoke-diving room: an intervention study.

This study investigated the combined effect of firefighting operations and exposure to smoke on physiological responses, cognitive functions and physical performance among firefighters. Each firefighter was engaged in two experimental conditions: (a) without artificial smoke, control (NS); (b) with artificial smoke (WS). The results of data analysis revealed that heart rate and body temperature increased significantly after the firefighting activities in the two conditions relative to baseline. In addition, reaction time (RT) and correct response (CR) decreased after the activity relative to baseline and there was a significant difference in RT and CR between the NS and WS conditions. There was also a significant difference in performance time between the NS and WS conditions. These findings demonstrated that a smoke compound has an insignificant effect on physiological responses during firefighting activity. On the contrary, the smoke compound has a detrimental influence on cognitive and physical performance.

The Effect of Various Hot Environments on Physiological Responses and Information Processing Performance Following Firefighting Activities in a Smoke-Diving Room.

BACKGROUND: Fire service workers often implement multiple duties in the emergency conditions, with such duties being mostly conducted in various ambient temperatures. METHODS: The aim of the current study was to assess the firefighters' physiological responses, information processing, and working memory prior to and following simulated firefighting activities in three different hot environments. Seventeen healthy male firefighters performed simulated firefighting tasks in three separate conditions, namely (1) low heat (LH; 29-31°C, 55-60% relative humidity), (2) moderate heat (MH; 32-34°C, 55-60% relative humidity), and (3) severe heat (SH; 35-37°C, 55-60% relative humidity). It took about 45-50 minutes for each firefighter to finish all defined firefighting activities and the paced auditory serial addition test (PASAT). RESULTS: At the end of all the three experimental conditions, heart rate (HR) and tympanic temperature (TT) increased, while PASAT scores as a measure of information processing performance decreased relative to baseline. HR and TT were significantly higher at the end of the experiment in the SH (159.41 ± 4.25 beats/min; 38.22 ± 0.10°C) compared with the MH (156.59 ± 3.77 beats/min; 38.20 ± 0.10°C) and LH (154.24 ± 4.67 beats/min; 38.17 ± 0.10°C) conditions (p < 0.05). There was no significant difference in PASAT scores between LH and MH (p > 0.05). Nonetheless, there was a measurable difference in PASAT scores between LH and SH (p < 0.05). CONCLUSION: These consequences demonstrate that ambient temperature is effective in raising the physiological responses following firefighting activities. It is therefore argued that further increase of ambient temperature can impact firefighters' information processing and working memory during firefighting activity.

The effect of practical cooling strategies on physiological response and cognitive function during simulated firefighting tasks.

Background: Firefighters often perform multiple tasks during firefighting operations under unknown and unpredictable conditions in hot and hostile environments. Methods: In this interventional study each firefighters engaged in 4 conditions: namely (1) no cooling device; control (NC), (2) cooling gel (CG), (3) cool vest (CV), and (4) CG+CV. Cooling effects of the employed interventions were evaluated based on heart rate (HR), temporal temperature (TT), reaction time (RT), and the correct response (CR). Results: HR and TT values for use of CG+CV (147.47 bpm [SD 4.8]; 37.88°C [SD 0.20]) and CV bpm (147.53 [SD 4.67]; 37.90°C [SD 0.22]) were significantly lower than the CG (153.67 bpm [SD 4.82]; 38.10°C [SD 0.22]) and NC (154.4 bpm [SD 4.91]; 38.11°C [SD 0.23]) at the end of the activity. RT and CR for use of CG + CV (389.87 ms [SD 6.12]; 143.53 [SD 1.24]) and CV (389.53 ms [SD 6.24]; 143.47 [SD 1.18]) were significantly higher than the CG (385.73 [SD 7.25] ms; 143.07 [SD 0.88]) and NC (385.67 ms [SD 7.19]; 143.00 [SD 0.84]) at the end of the activity. Conclusion: It is concluded that CV was more effective than the CG in attenuating physiological responses and cognitive functions during firefighting operations. Furthermore, combining CV with CG provides no additional benefit.

Evaluation of Related Risk Factors in Number of Musculoskeletal Disorders Among Carpet Weavers in Iran.

BACKGROUND: Musculoskeletal disorders (MSDs) are a common problem among carpet weavers. This study was undertaken to introduce affecting personal and occupational factors in developing the number of MSDs among carpet weavers. METHODS: A cross-sectional study was performed among 862 weavers in seven towns with regard to workhouse location in urban or rural regions. Data were collected by using questionnaires that contain personal, workplace, and information tools and the modified Nordic MSDs questionnaire. Statistical analysis was performed by applying Poisson and negative binomial mixed models using a full Bayesian hierarchical approach. The deviance information criterion was used for comparison between models and model selection. RESULTS: The majority of weavers (72%) were female and carpet weaving was the main job of 85.2% of workers. The negative binomial mixed model with lowest deviance information criterion was selected as the best model. The criteria showed the convergence of chains. Based on 95% Bayesian credible interval, the main job and weaving type variables statistically affected the number of MSDs, but variables age, sex, weaving comb, work experience, and carpet weaving looms were not significant. CONCLUSION: According to the results of this study, it can be concluded that occupational factors are associated with the number of MSDs developing among carpet weavers. Thus, using standard tools and decreasing hours of work per day can reduce frequency of MSDs among carpet weavers.

Assessment of operators' mental workload using physiological and subjective measures in cement, city traffic and power plant control centers.

BACKGROUND: The present study aimed to evaluate the operators' mental workload (MW) of cement, city traffic control and power plant control centers using subjective and objective measures during system vital parameters monitoring. METHODS: This cross-sectional study was conducted from June 2014 to February 2015 at the cement, city traffic control and power plant control centers. Electrocardiography and electroencephalography data were recorded from forty males during performing their daily working in resting, low mental workload (LMW), high mental workload (HMW) and recovery conditions (each block 5 minutes). The NASA-Task Load Index (TLX) was used to evaluate the subjective workload of the operators. RESULTS: The results showed that increasing MW had a significant effect on the operators subjective responses in two conditions ([1,53] = 216.303, P < 0.001, η2 = 0.803). Also,the Task-MW interaction effect on operators subjective responses was significant (F [3, 53] = 12.628,P < 0.001, η2 = 0.417). Analysis of repeated measures analysis of variance (ANOVA) indicated that increasing mental demands had a significant effect on heart rate, low frequency/high frequency ratio, theta and alpha band activity. CONCLUSION: The results suggested that when operators' mental demands especially in traffic control and power plant tasks increased, their mental fatigue and stress level increased and their mental health deteriorated. Therefore, it may be necessary to implement an ergonomic program or administrative control to manage mental probably health in these control centers. Furthermore, by evaluating MW, the control center director can organize the human resources for each MW condition to sustain the appropriate performance as well as improve system functions.

The role of burnout syndrome as a mediator for the effect of psychosocial risk factors on the intensity of musculoskeletal disorders: a structural equation modeling approach.

This study examined the hypothesis that burnout syndrome mediates effects of psychosocial risk factors and intensity of musculoskeletal disorders (MSDs) among hospital nurses. The sample was composed of 415 nurses from various wards across five hospitals of Iran's Hamedan University of Medical Sciences. Data were collected through three questionnaires: job content questionnaire, Maslach burnout inventory and visual analogue scale. Results of structural equation modeling with a mediating effect showed that psychosocial risk factors were significantly related to changes in burnout, which in turn affects intensity of MSDs.

Association between psychosocial, organizational and personal factors and prevalence of musculoskeletal disorders in office workers.

The purpose of this study was to investigate the relationship between organizational and personal (individual) factors with the prevalence of musculoskeletal disorders (MSDs) in office workers of the Iranian Gas Transmission Company. The participants rated two questionnaires - the standardized Nordic Musculoskeletal Questionnaire to measure the prevalence of MSDs, and the Veterans Healthcare Administration All Employee Survey questionnaire (2004 version) - to measure psychosocial, organizational and individual aspects of job satisfaction and workplace climate. The highest prevalence of MSDs was found in the lower back (49.7%) and neck (49.0%) regions. Results of the logistic regression models showed that some psychosocial and organizational factors and also some individual factors were associated with prevalence of MSDs (p < 0.05).These findings illustrate the need to consider all elements of the work system as a whole in future studies and in organizational planning.

Effects of mental workload on physiological and subjective responses during traffic density monitoring: A field study.

This study evaluated operators' mental workload while monitoring traffic density in a city traffic control center. To determine the mental workload, physiological signals (ECG, EMG) were recorded and the NASA-Task Load Index (TLX) was administered for 16 operators. The results showed that the operators experienced a larger mental workload during high traffic density than during low traffic density. The traffic control center stressors caused changes in heart rate variability features and EMG amplitude, although the average workload score was significantly higher in HTD conditions than in LTD conditions. The findings indicated that increasing traffic congestion had a significant effect on HR, RMSSD, SDNN, LF/HF ratio, and EMG amplitude. The results suggested that when operators' workload increases, their mental fatigue and stress level increase and their mental health deteriorate. Therefore, it maybe necessary to implement an ergonomic program to manage mental health. Furthermore, by evaluating mental workload, the traffic control center director can organize the center's traffic congestion operators to sustain the appropriate mental workload and improve traffic control management.

The impact of ergonomics intervention on trunk posture and cumulative compression load among carpet weavers.

BACKGROUND: Work-related musculoskeletal disorders of back among weavers are prevalent. Epidemiological studies have shown an association between poor working postures and back disorders among carpet weavers. Therefore, the present study aimed to evaluate the impact of the traditional (A) and ergonomically designed (B) workstations on trunk posture and cumulative compression load in carpet weavers. METHODS: In this study, subtasks were identified in terms of stressful postures and carpet weaving process. Postural data were collected during knotting and compacting subtasks using inclinometer during four hours for each workstation. Postural data, weight and height of the weavers were entered into the University of Michigan three-dimensional static biomechanical model for estimation of the compression load and cumulative load were estimated from the resultant load and exposure time. PARTICIPANTS: Thirteen healthy carpet weavers (four males and nine females) participated in the study. RESULTS: Median trunk flexion angle was reduced with workstation B during knotting subtask (18° versus 8.5°, p< 0.01 in males; 18.5° versus 7°, p< 0.001 in females). Average cumulative compression load was reduced with workstation B (22.17MN-s versus 16.68MN-s, p < 0.01 in males; 13.05 MN-s versus 10.14, p < 0.001 in females). CONCLUSIONS: Using workstation B led to significant decrease in cumulative compressive loading during an entire shift (8 hours), which indicates reduced level of stress on the back. It is suggested to conduct biomechanical studies on the shoulder and wrist regions in carpet weavers in order to achieve further development and improvement in the ergonomically designed workstation.

The Impact of Ergonomically Designed Workstations on Shoulder EMG Activity during Carpet Weaving.

BACKGROUND: The present study aimed to evaluate the biomechanical exposure to the trapezius muscle activity in female weavers for a prolonged period in the workstation A (suggested by previous studies) and workstation B (proposed by the present study). METHODS: Electromyography data were collected from nine females during four hours for each ergonomically designed workstation at the Ergonomics Laboratory, Hamadan, Iran. The design criteria for ergonomically designed workstations were: 1) weaving height (20 and 3 cm above elbow height for workstations A and B, respectively), and 2) seat type (10° and 0° forwardsloping seat for workstations A and B, respectively). RESULTS: The amplitude probability distribution function (APDF) analysis showed that the left and right upper trapezius muscle activity was almost similar at each workstation. Trapezius muscle activity in the workstation A was signifi-cantly greater than workstations B (P<0.001). CONCLUSION: In general, use of workstation B leads to significantly reduced muscle activity levels in the upper trapezius as compared to workstation A in weavers. Despite the positive impact of workstation B in reducing trapezius muscle activity, it seems that constrained postures of the upper arm during weaving may be associated with musculoskeletal symptoms.

Continuous assessment of back and upper arm postures by long-term inclinometry in carpet weavers.

Awkward back and shoulder postures have been suggested to be a cause of back and shoulder discomfort in carpet weavers. This study aimed at continuous assessment of the upper arm and back postures and estimation of biomechanical load subtasks using inclinometers during 4 h. Median of trunk flexion angle in weavers was 18° and 13° during knotting and compacting subtasks, respectively. The weavers worked with arms elevated greater than 45° for %4.5 of the work time. The average cumulative compression load for males and females were estimated at 22 MN-S and 13 MN-S, respectively. In addition to poor workstation design, constrained posture of the trunk and low elevation and velocity for both arms may be the main risk factors for developing fatigue and disorders in the back and shoulder regions among carpet weavers. Therefore, any ergonomic interventions should be focused on reducing trunk flexion and the constrained postures of weavers.